Privacy Policy

Kocoon Junior Child Development Center, Ahmedabad

Last updated: April 2026

Kocoon Junior Child Development Center ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us.

1. Information We Collect

Information you provide

  • Name and contact information (phone number, email address) when you fill in our enquiry form or contact us
  • Your child's name, age, and developmental concerns — only when voluntarily shared during consultation enquiries
  • Messages sent via WhatsApp, email, or our website contact form

Information collected automatically

  • Basic website usage data (pages visited, browser type, device type) collected via standard server logs
  • We do not use third-party analytics tracking (no Google Analytics pixel or similar)

2. How We Use Your Information

We use the information you provide solely to:

  • Respond to your enquiry and schedule your consultation appointment
  • Provide child development services at our centers
  • Send appointment reminders or follow-up communications you request
  • Improve our website and service delivery

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. WhatsApp Communications

When you contact us via WhatsApp (+91 76001 81034 or +91 76002 64445), your messages are subject to WhatsApp's own Privacy Policy in addition to ours. We use WhatsApp solely to respond to appointment enquiries and provide service information.

4. Data Retention

Enquiry information is retained for the period necessary to provide our services and for legitimate business record-keeping purposes. Clinical records (where applicable) are maintained in accordance with Indian healthcare practice standards.

5. Children's Privacy

Our services are delivered to children, but our website and digital communications are directed to parents and guardians. We do not collect personal information directly from children under 18 through our website.

6. Security

We implement appropriate technical and organisational measures to protect your information. Our website is served over HTTPS. WhatsApp communications are end-to-end encrypted by WhatsApp.

7. Your Rights

You may contact us at any time to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legitimate business or legal requirements)

8. Links to External Sites

Our website links to Google Maps, Instagram, Facebook, and YouTube. These platforms have their own privacy policies which we encourage you to review.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

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